Terms & Conditions

Individual rates

Super flexible rates

Deposit: 100% of the amount of the stay to be paid at time of reservation.

Cancellation: Free until 48 hours prior to arrival. Payment will not be refunded for a cancellation less than 48 hours in advance (or for a No Show).

Modification of your stay: In case of modification of the arrival date and/or departure date more than 48 hours in advance, no fee will be applied.

 
Flexible rates conditions summer 2020

Deposit*: 50% of the amount of the stay at confirmation.

Cancellation*: Free until 15 days prior arrival.

Cancellation on the scheduled day of arrival or no show: the full amount of the booking will be charged.

Modification of your stay: In the case of modification of your arrival and/or departure date, the total cost of the stay will be payable to the hotel as compensation.

Breakfast not included.

 
Flexible rates conditions winter 2020

Deposit*: 50% of the amount of the stay at confirmation.

Cancellation*: Free until 30 days prior arrival.

Cancellation on the scheduled day of arrival or no show: the full amount of the booking will be charged.

Modification of your stay: In the case of modification of your arrival and/or departure date, the total cost of the stay will be payable to the hotel as compensation.

Breakfast not included.

 
*Special conditions during Christmas and New Year's Eve period (from 18/12/2020 to 03/01/2021): 
Deposit: 50% deposit required at time of booking, remaining balance of full stay due 30 days prior to arrival.
Cancellation: The full amount of the booking is kept in the case of any cancellation made 30 days or less prior to arrival.
*Please note there are special conditions for reservations of 5 rooms or more.

 

Prepaid rates conditions
Deposit: 100% of the amount of the stay at confirmation.
Cancellation: Payment will not be refunded for any cancellation.
Modification of your stay: In the case of modification of your arrival and/or departure date, the total cost of the stay will be payable to the hotel as compensation.
*Please note there are special conditions for reservations of 5 rooms or more.

 

 

Terms of sales (Valid for all rates)

Breakfast (if not included in the room rate): 31€ per person per day, 15€ for children under 12 years old
Supplements from 3rd guest in the room, per day:
- Extra bed:70€ per day
- Bed & Breakfast:Adult and child over 12 years old: 101€ / Child 7 to 12: 85 € / Child 3 to 6: 85 €
- Half Board:Adult and child over 12 years old: 160 € / Child 7 to 12: 110 € / Child 3 to 6: 100 €
For our baby guests:25 € per day.
Pets: 35 € per day excluding food.
City tax: 2.50€ per day per person over 18 years old. 
Parking: Complimentary (valet service).
VAT: Our prices includes a 10% VAT. They are relative to taxes currently in force, and can be modified according to applicable taxes at the time of your stay.
Checkin: Room is available at 4pm.
Checkout: Room must be vacant by noon. A penalty of the amount of the night will be applied for any departure beyond this time.
Cancellation Insurance: For confirmed bookings, you are given the possibility of subscribing to a cancellation insurance (EU residents only). Please contact our Reservation Department.
Non smoking room : Please note that we have a strict non-smoking policy in all of our rooms. Any guest that violates this policy will be subject to a fine to return the room to its previous smoke-free state.

Covid special general sales conditions

Our teams are working to optimise the health and safety procedures in our establishments, chalet and hotels for your stay with us. We provide access to all the information and special measures relating to Covid-19, and this is regularly updated. 

See the page  

However, please note that during this period of uncertainly, we are unable to guarantee that all of our services will be maintained. We shall observe strict compliance with regulations in force. We thank you for your understanding.

Uncertainty regarding border openings 

For customers who are not resident in France, we would like to draw your attention to the fact that currently there is still uncertainty about the opening of the borders, and we are unable to guarantee that when our establishments open it will be possible to travel freely. Our hotels will comply with the French regulations in force and we will refund our customers should travel restrictions and confinement measures be put into place in on French soil.

However, should border restrictions be put into place by the French government or the government in the home country, the terms and conditions of sale of the reserved tariff shall be applicable and the bookings cancelled.

 

Chalets des Fermes & Chalet Chatel

Payment : Reservations are considered firm only if accompanied by a deposit, deductible at the end of the agreed stay, of 25% of the total amount of the stay. The remaining balance of the stay is to be paid at the latest 45 days before arrival.

Cancellation: All payments will be retained in the event of a cancellation.

Modification of your stay: In case of delayed arrival or early departure, the initial amount of the stay will be charged in full, no refund will be made.

Cancellation insurance: At the time of your confirmation, we offer you the possibility of subscribing to a cancellation insurance.

Arrival: We will do our best to have your chalet ready as soon as possible. However, this will be expected only after 5pm. Please let us know in case of late arrival.

Departure: The chalet must be vacated by 10am at the latest. A penalty of the amount of the night will be applied for any departure beyond this time. Please note that our chalets are non-smoking. In case of non respect, you will be charged the cleaning fee.

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FLEXIBLE RATES

In these times of uncertainty we want to ensure maximum flexibility and convenience for your reservations. For this reason we have extended the cancellation period for your reservations to 15 days before your arrival. Also for your reservations until July 14th, we offer a super flexible rate allowing a cancellation up to 48 hours.   
 

SANITARY MEASURES

Our teams are mobilized to reinforce as much as possible our procedures concerning sanitary safety in our houses, chalets and hotels in order to welcome you in the best conditions. Cleaning and disinfection procedures for rooms and common areas are reinforced, and customer itineraries are studied to respect social distancing.

7/7 TELEPHONE SERVICE

Our reservation department is available year round in more than 7 languages with a perfect knowledge of our hotels to best meet your needs. Contact us at 04 50 91 48 59
 

BEST PRICE GUARANTEE

Save up to 70€ ! By booking directly on our website or with our call center, Les Fermes de Marie guarantees the best price available. A difference of up to 50 € applies in comparison to online booking sites. If you find a better price for the same stay on another site, we are committed to offer you this price with a 10% discount
 

CONCIERGE SERVICE

As every trip is a rare and unique moment of sharing, Maisons et Hôtels Sibuet concierges are here for you before and during your visit and is committed to exceeding your expectations

SECURED TRANSACTION

Each stage of the booking process is protected using Secure Socket Layer (SSL) technology. Your information is encrypted and protected using 3D secure
 

REAL TIME AVAILABILITY

During high demand periods or for specific room request, we recommend that you contact one of our reservation agents  to receive our availability in real time and a proposal in perfect adequacy with your needs.
 

EXCLUSIVE OFFERS

Private sale, last minute deals  or early booking rates, find all our offers available only on the official website of the hotel or through our reservation department. And to not miss out, do not forget to subscribe to our newsletters!
 
Book direct and get the best available rate !

FLEXIBLE RATES

In these times of uncertainty we want to ensure maximum flexibility and convenience for your reservations. For this reason we have extended the cancellation period for your reservations to 15 days before your arrival. Also for your reservations until July 14th, we offer a super flexible rate allowing a cancellation up to 48 hours.   
 

SANITARY MEASURES

Our teams are mobilized to reinforce as much as possible our procedures concerning sanitary safety in our houses, chalets and hotels in order to welcome you in the best conditions. Cleaning and disinfection procedures for rooms and common areas are reinforced, and customer itineraries are studied to respect social distancing.

7/7 TELEPHONE SERVICE

Our reservation department is available year round in more than 7 languages with a perfect knowledge of our hotels to best meet your needs. Contact us at 04 50 91 48 59

BEST PRICE GUARANTEE

Save up to 70€ ! By booking directly on our website or with our call center, Les Fermes de Marie guarantees the best price available. A difference of up to 70 € applies in comparison to online booking sites. If you find a better price for the same stay on another site, we are committed to offer you this price with a 10% discount
 

CONCIERGE SERVICE

As every trip is a rare and unique moment of sharing, Maisons et Hôtels Sibuet concierges are here for you before and during your visit and is committed to exceeding your expectations.

SECURED TRANSACTION

Each stage of the booking process is protected using Secure Socket Layer (SSL) technology. Your information is encrypted and protected using 3D secure

REAL TIME AVAILABILITY

During high demand periods  or for specific room request, we recommend that you contact one of our reservation agents  to receive our availability in real time and a proposal in perfect adequacy with your needs.

EXCLUSIVE OFFERS

Private sale, last minute deals  or early booking rates, find all our offers available only on the official website of the hotel or through our reservation department. And to not miss out, do not forget to subscribe to our newsletters!
 
Book direct and get the best available rate

7/7 TELEPHONE SERVICE

Our reservation department is available year round in more than 7 languages with a perfect knowledge of our hotels to best meet your needs. Contact us at 04 50 91 48 59

BEST PRICE GUARANTEE

Save up to 70€ ! By booking directly on our website or with our call center, Les Fermes de Marie guarantees the best price available. A difference of up to 70 € applies in comparison to online booking sites. If you find a better price for the same stay on another site, we are committed to offer you this price with a 10% discount

 

CONCIERGE SERVICE

As every trip is a rare and unique moment of sharing, Maisons et Hôtels Sibuet concierges are here for you before and during your visit and is committed to exceeding your expectations

SECURED TRANSACTION

Each stage of the booking process is protected using Secure Socket Layer (SSL) technology. Your information is encrypted and protected using 3D secure

REAL TIME AVAILABILITY

During high demand periods  or for specific room request, we recommend that you contact one of our reservation agents  to receive our availability in real time and a proposal in perfect adequacy with your needs.

EXCLUSIVE OFFERS

Private sale, last minute deals  or early booking rates, find all our offers available only on the official website of the hotel or through our reservation department. And to not miss out, do not forget to subscribe to our newsletters!

FLEXIBLE RATES

In these times of uncertainty we want to ensure maximum flexibility and convenience for your reservations. For this reason we have extended the cancellation period for your reservations to 15 days before your arrival. Also for your reservations until July 14th, we offer a super flexible rate allowing a cancellation up to 48 hours.   

SANITARY MEASURES

Our teams are mobilized to reinforce as much as possible our procedures concerning sanitary safety in our houses, chalets and hotels in order to welcome you in the best conditions. Cleaning and disinfection procedures for rooms and common areas are reinforced, and customer itineraries are studied to respect social distancing.
Book direct and get the best available rate

7/7 TELEPHONE SERVICE

Our reservation department is available year round in more than 7 languages with a perfect knowledge of our hotels to best meet your needs. Contact us at 04 50 91 48 59

BEST PRICE GUARANTEE

Save up to 70€ ! By booking directly on our website or with our call center, Les Fermes de Marie guarantees the best price available. A difference of up to 70 € applies in comparison to online booking sites. If you find a better price for the same stay on another site, we are committed to offer you this price with a 10% discount

CONCIERGE SERVICE

As every trip is a rare and unique moment of sharing, Maisons et Hôtels Sibuet concierges are here for you before and during your visit and is committed to exceeding your expectations

SECURED TRANSACTION

Each stage of the booking process is protected using Secure Socket Layer (SSL) technology. Your information is encrypted and protected using 3D secure

REAL TIME AVAILABILITY

During high demand periods  or for specific room request, we recommend that you contact one of our reservation agents  to receive our availability in real time and a proposal in perfect adequacy with your needs.

EXCLUSIVE OFFERS

Private sale, last minute deals  or early booking rates, find all our offers available only on the official website of the hotel or through our reservation department. And to not miss out, do not forget to subscribe to our newsletters!

FLEXIBLE RATES

In these times of uncertainty we want to ensure maximum flexibility and convenience for your reservations. For this reason we have extended the cancellation period for your reservations to 15 days before your arrival. Also for your reservations until July 14th, we offer a super flexible rate allowing a cancellation up to 48 hours.   
 
 

SANITARY MEASURES

Our teams are mobilized to reinforce as much as possible our procedures concerning sanitary safety in our houses, chalets and hotels in order to welcome you in the best conditions. Cleaning and disinfection procedures for rooms and common areas are reinforced, and customer itineraries are studied to respect social distancing.
Book direct and get the best available rate

7/7 TELEPHONE SERVICE

Our reservation department is available year round in more than 7 languages with a perfect knowledge of our hotels to best meet your needs. Contact us 04 50 91 48 59

BEST PRICE GUARANTEE

Save up to 70€ ! By booking directly on our website or with our call center, Les Fermes de Marie guarantees the best price available. A difference of up to 70 € applies in comparison to online booking sites. If you find a better price for the same stay on another site, we are committed to offer you this price with a 10% discount

CONCIERGE SERVICE

As every trip is a rare and unique moment of sharing, Maisons et Hôtels Sibuet concierges are here for you before and during your visit and is committed to exceeding your expectations

Contact us : concierge@fermesdemarie.com

SECURED TRANSACTION

Each stage of the booking process is protected using Secure Socket Layer (SSL) technology. Your information is encrypted and protected using 3D secure

 

REAL TIME AVAILABILITY

During high demand periods  or for specific room request, we recommend that you contact one of our reservation agents  to receive our availability in real time and a proposal in perfect adequacy with your needs.

EXCLUSIVE OFFERS

Private sale, last minute deals  or early booking rates, find all our offers available only on the official website of the hotel or through our reservation department. And to not miss out, do not forget to subscribe to our newsletters!

FLEXIBLE RATES

In these times of uncertainty we want to ensure maximum flexibility and convenience for your reservations. For this reason we have extended the cancellation period for your reservations to 15 days before your arrival. Also for your reservations until July 14th, we offer a super flexible rate allowing a cancellation up to 48 hours.   

SANITARY MEASURES

Our teams are mobilized to reinforce as much as possible our procedures concerning sanitary safety in our houses, chalets and hotels in order to welcome you in the best conditions. Cleaning and disinfection procedures for rooms and common areas are reinforced, and customer itineraries are studied to respect social distancing.
Book direct and get the best available rate

7/7 TELEPHONE SERVICE

Our reservation department is available year round in more than 7 languages with a perfect knowledge of our hotels to best meet your needs. Contact us at 04 50 91 48 59

BEST PRICE GUARANTEE

Save up to 70€ ! By booking directly on our website or with our call center, Les Fermes de Marie guarantees the best price available. A difference of up to 70 € applies in comparison to online booking sites. If you find a better price for the same stay on another site, we are committed to offer you this price with a 10% discount

CONCIERGE SERVICE

As every trip is a rare and unique moment of sharing, Maisons et Hôtels Sibuet concierges are here for you before and during your visit and is committed to exceeding your expectations.

Contact us : concierge@fermesdemarie.com

SECURED TRANSACTION

Each stage of the booking process is protected using Secure Socket Layer (SSL) technology. Your information is encrypted and protected using 3D secure

REAL TIME AVAILABILITY

During high demand periods  or for specific room request, we recommend that you contact one of our reservation agents  to receive our availability in real time and a proposal in perfect adequacy with your needs.

EXCUSIVE OFFERS

Private sale, last minute deals  or early booking rates, find all our offers available only on the official website of the hotel or through our reservation department. And to not miss out, do not forget to subscribe to our newsletters!

FLEXIBLE RATES

In these times of uncertainty we want to ensure maximum flexibility and convenience for your reservations. For this reason we have extended the cancellation period for your reservations to 15 days before your arrival. Also for your reservations until July 14th, we offer a super flexible rate allowing a cancellation up to 48 hours.   

SANITARY MEASURES

Our teams are mobilized to reinforce as much as possible our procedures concerning sanitary safety in our houses, chalets and hotels in order to welcome you in the best conditions. Cleaning and disinfection procedures for rooms and common areas are reinforced, and customer itineraries are studied to respect social distancing.
Book direct and get the best available rate

7/7 TELEPHONE SERVICE

Our reservation department is available year round in more than 7 languages with a perfect knowledge of our hotels to best meet your needs. Contact us at 04 50 91 48 59

BEST PRICE GUARANTEE

Save up to 70€ ! By booking directly on our website or with our call center, Les Fermes de Marie guarantees the best price available. A difference of up to 70 € applies in comparison to online booking sites. If you find a better price for the same stay on another site, we are committed to offer you this price with a 10% discount

 

CONCIERGE SERVICE

As every trip is a rare and unique moment of sharing, Maisons et Hôtels Sibuet concierges are here for you before and during your visit and is committed to exceeding your expectations

SECURED TRANSACTION

Each stage of the booking process is protected using Secure Socket Layer (SSL) technology. Your information is encrypted and protected using 3D secure

REAL TIME AVAILABILITY

During high demand periods  or for specific room request, we recommend that you contact one of our reservation agents  to receive our availability in real time and a proposal in perfect adequacy with your needs.

EXCLUSIVE OFFERS

Private sale, last minute deals  or early booking rates, find all our offers available only on the official website of the hotel or through our reservation department. And to not miss out, do not forget to subscribe to our newsletters!

Book direct and get the best available rate !

7/7 TELEPHONE SERVICE

Our reservation department is available year round in more than 7 languages with a perfect knowledge of our hotels to best meet your needs. Contact us at 04 50 91 48 59

BEST PRICE GUARANTEE

Save up to 70€ ! By booking directly on our website or with our call center, Les Fermes de Marie guarantees the best price available. A difference of up to 70 € applies in comparison to online booking sites. If you find a better price for the same stay on another site, we are committed to offer you this price with a 10% discount

CONCIERGE SERVICE

As every trip is a rare and unique moment of sharing, Maisons et Hôtels Sibuet concierges are here for you before and during your visit and is committed to exceeding your expectations

 

SECURED TRANSACTION

Each stage of the booking process is protected using Secure Socket Layer (SSL) technology. Your information is encrypted and protected using 3D secure

REAL TIME AVAILABILITY

During high demand periods  or for specific room request, we recommend that you contact one of our reservation agents  to receive our availability in real time and a proposal in perfect adequacy with your needs.

EXCLUSIVE OFFERS

Private sale, last minute deals  or early booking rates, find all our offers available only on the official website of the hotel or through our reservation department. And to not miss out, do not forget to subscribe to our newsletters!

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